| Item | Condition | Fee |
|---|---|---|
| Lens Remake — Customer error in prescription | Within 30 calendar days of delivery | $15.00 remake fee |
| Lens Remake — Our error | Within 30 calendar days of delivery | No charge |
| Frame Exchange | Within 30 days, unworn, tags attached | Free (one-time) |
| Complete Return — Prescription items | N/A | Non-returnable (custom-made) |
Note: All prescription lenses are custom-made to your specifications. Please verify your prescription details before placing your order.